Olin Business School at Washington University in St. Louis | Groups

Remote Desktop Access for Mac

You must know the name of the computer to which you want to connect. If you are connecting to your office PC at Olin, you can determine your computer name by doing the following.

Windows 7 - Click the Start button, right-click Computer, and then click Properties. Your computer name will be listed under Computer name, domain, and workgroup settings. You will need the full computer name.

Windows 8 - Select Settings from the sidebar, then click PC Info. Your computer name will be listed under Computer name, domain, and workgroup settings. You will need the full computer name.

Setup Remote Desktop

  1. If you have not installed Microsoft Remote Desktop, download and install Microsoft Remote Desktop from the App Store.
  2. Open the Remote Desktop client.
  3. Click Preferences.
  4. Click the plus sign (+) to add a new gateway.
  5. Click Gateway name, enter RDS Olin, and click Save.
  6. Click Server, enter rds-gateway.olin.wustl.edu, and click Save.
  7. Click Save on the Gateway screen.

    You have now added a Remote Desktop Gateway which you will use for your computer connections. Your next step is to create a computer connection.
     
  8. Click New Remote Desktop.
  9. Click Connection name and enter a name for this connection.
  10. Click PC name, enter the full name of the computer to which you are trying to connect, and tap Save.
  11. Click User name and enter your username and password where indicated. Faculty and staff should use their Olin account, and students should use their WUSTL Key account. Make sure you enter your username in the format OLIN\username (for Olin accounts) or ACCOUNTS\username (for WUSTL Key accounts). Replace username with your username. Click Save,
  12. Click Gateway, and select RDS Olin.
  13. Click Save on the Remote Desktop screen.

You have now added a computer connection. If you have other computers to which you need to connect, repeat steps 8-13.

 

Using Remote Desktop

  1. Open the Microsoft Remote Desktop app.
  2. Click the computer name to which you want to connect.
  3. If you are prompted to enter a logon, enter you Olin username and password when prompted. Make sure you enter your username as OLIN\username (for Olin accounts) or ACCOUNTS\username (for WUSTL Key accounts). Replace username with your username. For example, if your username is JOHNSON, you will enter either OLIN\JOHNSON or ACCOUNTS\JOHNSON, depending on which account you are using. Select Store to save the credentials.

 

Ending your Session

To end your Remote Desktop session, we recommend that you logoff. If you just close the Remote Desktop program or if you select Disconnect, your remote session remains open. Only use the disconnect option if you need to stay logged in.

  1. In the remote session, go to Start and select Logoff (to logoff your remote session) or Disconnect (to keep your remote session logged in).

 

Adding Remote Gateway to an Existing Connection

If you already have connections that are not using a gateway, follow these steps to add a gateway.

  1. Click Preferences.
  2. If RDS Olin is already listed, you can stop here.
  3. Click the plus sign (+) to add a new gateway.
  4. Click Gateway name, enter RDS Olin, and click Save.
  5. Click Server, enter rds-gateway.olin.wustl.edu, and click Save.
  6. Click Save on the Gateway screen.

To edit a connection to use a gateway, do the following:

  1. Select the connection and click Edit.
  2. If RDS Olin is already listed for the Gateway, you can close the window and stop here.
  3. Click the Gateway dropdown list.
  4. Select RDS Olin.
  5. Close the window.
  6. Repeats these steps for any other connections you may have.

 

Additional Information

For additional detailed information, please refer to Microsoft's Getting Started with Remote Desktop Client on Mac and FAQ for Remote Desktop Client on Mac.